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Custom RequestsWhen the Box Doesn’t Fit, We Build a Better One

QRaway focuses on ready-made business flows called "boxes." Custom development is rare and only happens when it strengthens the Core, benefiting the whole ecosystem. Private, isolated builds are possible but far more expensive.

The Core Goes First

Most businesses thrive using our ready-made boxes, which cover nearly every scenario right out of the gate.

But sometimes, your business needs a function that simply doesn’t exist yet — something truly unique.

When that happens, we don’t hack plugins together.

We design a new module inside the Core, so it works seamlessly with the entire platform and benefits every user, not just one client.

  • 📦 Boxes first. 90% of needs are already solved with our pre-built flows.

  • 🌐 Core improvements. Custom work must fit the Core and improve the ecosystem.

  • 🚀 Immediate results. New modules go live instantly — no “deploy,” no downtime.

  • 💰 Shared modules are affordable. Because everyone benefits, costs stay minimal.

If a feature is only for you, we can still build it — but as a separate, private project with its own infrastructure and maintenance.

This route is far more expensive and carries its own risks.


What “Custom” Really Means Here

Custom at QRaway isn’t about creating a flashy one-off.

It’s about aligning the system to your business flow, so your daily operations become smoother, faster, and more stable.

Our guiding principle is simple:

Form follows function. First the job, then the interface, then the polish.

We don’t sell a quick fix and disappear.

When a custom module strengthens the Core, it stays connected, maintained, and updated — just like every other part of the platform.


Native Stack — No Integration Chaos

Every build sits on our native QRaway stack, not on a fragile mix of third-party services.

Fewer moving parts mean fewer points of failure.

  • 🧠 In-house CRM. Leads, bookings, and branded HTML emails are fully integrated.

  • 💳 PayPal & major wallets. Cards, Apple Pay, and Google Pay via our proven Golden Button flow.

  • ☁️ Cloud backbone. Stable, scalable, always monitored.

  • 📥 Data imports. Migrate cleanly from another system into ours.

  • 🔌 Minimal webhooks. Only where absolutely necessary — no plugin zoo.


When We Build Custom (and When We Don’t)

We only build when the result becomes a reusable, supported module that lives inside the Core.

This keeps the system stable, future-proof, and valuable for everyone.

  • We build when the feature can benefit the ecosystem and be rolled out to all users.

  • 🔁 We configure when your need is already covered by existing modules.

  • 💬 We explain when an isolated feature is possible — but warn that it will be far more expensive and live outside the managed Core.

The rule:
If it helps everyone, it’s part of the Core.
If it’s only for you, it becomes your private responsibility.


Typical Custom Builds

Most businesses never need custom work — the boxes cover everything.

But when custom is needed, these are the kinds of modules we design:

  • 🗓 Advanced booking flows. Multi-provider scheduling, resources, classes.

  • 🧰 Composite product systems. Kits, options, configuration steps.

  • 🏷 B2B pricing modules. Gated catalogs, quote flows, net-terms checkout.

  • 🖼 Kiosk and display modes. Read-only frontends for venues or retail.

  • 🔐 Membership controls. Role-based access with signals and analytics.

  • 🧪 Campaign microsites. Time-boxed launches fully wired into the Core.

  • 🧾 QR kits. Physical codes driving offline → online interactions.


Process — Fast to Live, Safe to Grow

Custom modules don’t sit in a “project queue.” They go straight into the live system, visible and usable ASAP.

1️⃣ Discovery — define the job, constraints, and success signals.
2️⃣ Prototype / MVP — working version in days, not months.
3️⃣ Measure — wire analytics to confirm correct flows.
4️⃣ Iterate — refine live, without downtime.
5️⃣ Stabilize — finalize the module and document it for ongoing support.

Early versions may glitch — that’s normal.

We polish as we go, keeping your flow uninterrupted.


Why Core Work Is Affordable — and Private Work Isn’t

When a custom module becomes part of the Core, everyone benefits.

That shared value keeps costs symbolic, because development is spread across the ecosystem.

When a feature is only for you, it cannot be shared or updated automatically.

It must be maintained separately — making it far more expensive over time.

  • 🌐 Core modules: low, shared costs + automatic updates.

  • 🏗 Private builds: isolated, custom infrastructure, significantly higher costs.


Guardrails — To Keep Things Fast and Stable

We actively say no to anything that would slow down or destabilize the system:

  • 🚫 Endless chains of plugins or fragile integrations.

  • 🚫 Legacy stacks we cannot maintain safely.

  • ✅ One managed Core with predictable upgrades.

  • ✅ Lean, performance-first assets.


Ready to Build a Better Box?

If your business needs something truly new, we’ll help define it, build it, and — if it strengthens the Core — make it a permanent part of the ecosystem.

  • 📦 Start with boxes first.

  • 🌐 Choose custom only when it adds lasting value.

  • 💬 Understand that private builds are possible, but costly.

Ask yourself: do you really need it and...

👉 [Contact Us] — let’s design the module that takes your flow to the next level.